We boost your online store’s sales by turning one-time buyers into loyal customers
Our strategies grow your loyal customer base and increase their average purchase value. This ensures customer lifetime value exceeds acquisition costs, making advertising more profitable and supporting consistent growth for your store.
We focus on profitable growth, not short-term sales driven by deep discounts.
Large discounts may temporarily boost revenue, but the impact on your bottom line is rarely sustainable. True profitability comes when your existing customers make repeat purchases. The more loyal customers you have, the more you can invest in acquiring new ones.
Our approach ensures the first purchase is simple, turning one-time buyers into loyal customers who, in turn, bring more loyal customers to your online store.
Profitable growth beyond discounts
We focus on turning one-time buyers into loyal customers to drive sustainable growth. Profitable e-commerce depends on repeat buyers, as the second purchase is often where profitability begins. Loyal customers don’t just return—they also recommend your store to others, helping bring in new customers.
Boosting order value, frequency, and lifetime value
Our strategies focus on increasing average order value, purchase frequency, and customer lifetime value. Using the RFM model, we segment your customer base and build marketing campaigns tailored to each group. By targeting specific customer segments, we drive engagement and build long-term loyalty.
Strategic metrics and continuous optimization
We measure and optimize the key metrics that matter most, from website traffic to conversion value. Customer lifetime value is our primary focus because it determines sustainable profitability. To ensure continuous improvement, we monitor and refine your advertising campaigns across channels, leveraging data-driven insights.
Organic growth with email and SEO
Email marketing and SEO are at the core of cost-effective e-commerce growth. They not only reduce customer acquisition costs but also improve the customer experience. SEO makes your store more accessible, while personalized email campaigns strengthen customer relationships by delivering relevant content.
Seamless customer journeys for sustainable sales
We make first-time purchases effortless while guiding customers toward becoming repeat buyers. By engaging both new and existing customers, we balance immediate results with long-term demand. This ensures steady growth and builds a loyal customer base that contributes to your store’s ongoing success.
Getting things done
Four time Agency of the Year in Finland
Generating annually over 340 M€ in total sales for our clients
Delivering over 300 000 conversions a month
Driving over 5 million website visits a month
Our proptietary MVG-MRACE® model taught in universities
Comprehensive solutions aligned with your goals
- Strategy: We build a strategic understanding of your market, target groups, and competitive advantages. We define the roles of digital marketing channels and prioritize key areas.
- Value propositions and messaging: We clarify your value propositions and key messages that differentiate you from competitors and inspire customers to act.
- Goals & measurement: We refine marketing objectives and set clear metrics to identify opportunities for improvement and enable data-driven decision-making.
- Multichannel digital marketing: We integrate individual marketing channels into a cohesive sales-supporting system. We have deep expertise in all the important channels and our 70+ digital sales and marketing experts collaborate closely to form teams that precisely meet your needs. Our tactical offering covers paid and organic social media, search engine marketing and optimization, content in all formats, visual design, measurement and analytics.
- Continuous development: We improve our clients’ digital marketing through agile methods, providing data-driven insights to enhance performance further.
Our digital sales and marketing processes are powered by the MVG-MRACE® model, which enables systematic strategic marketing management, measurement, and development.
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Strategic marketing model
Read how we create strategic digital marketing that delivers immediate results while increasing your brand’s long-term appeal.